Network and Dealer Development Manager | Corporate Services | Colombo 02

Sales / Marketing / Business Development / Merchandising

About the Employer

Job Description

Network and Dealer Development Manager | Corporate Services

Colombo 02

Who Are We?

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Boasting a rich heritage of more than 74 years in the Automotive industry, Associated Motorways (Pvt) Ltd. (AMW) are the authorized agents for vehicle brands such as Nissan, Suzuki, Renault, Yamaha and New Holland tractors, supported by AMW Capital Leasing & Finance. The company is also a major manufacturer and exporter of industrial tyres since its inception. AMW is also the exclusive distributor of Castrol Lubricants represented by a strong dealer network, island wide. The company is a fully owned subsidiary of the Al-Futtaim Group, U.A.E.

Overview of the role

The Network and Dealer Development Manager will be responsible for developing and executing plans to secure an adequate dealer footprint for our current and future business needs. You will also play a key role in expanding our dealership network into new market areas, ensuring adherence to feasibility studies and business plans.

What you will do

  • Develop and implement a comprehensive network strategy plan to secure an optimal dealer footprint.
  • Conduct feasibility studies and investment requests for dealership expansion.
  • Identify strategic locations in new market areas for dealership expansion.
  • Monitor and follow up on the establishment of new dealerships and renovation projects.
  • Define and secure annual business plan requirements, ensuring timely submission.
  • Ensure right-sized dealerships for current and future business needs.
  • Collaborate with the design team on dealership designs and drawings.
  • Manage projects to control time, quality, and cost commitments.
  • Provide professional support to markets and dealers to enhance customer satisfaction, efficiency, and profitability. Establish corporate facilities standards and ensure compliance with local operating, safety, environmental, and health standards.
  • Support dealers in improving customer satisfaction, efficiency, and profitability.
  • Utilize global/group systems for timely measurement of dealer standards.
  • Implement monthly customer satisfaction measurements.
  • Ensure dealers have the necessary competencies and plans in place to meet business requirements.
  • Manage dealer agreements and land/facilities rent contracts.
  • Ensure dealer certification by quality standards and support partners in certification if necessary.
  • Develop uptime offerings to improve customer satisfaction and increase service sales.
  • Maintain network legal compliance and ensure policies are up to date and adhered to.

What equips you for the role

Bachelor's degree in Marketing Management or equivalent professional qualification in Marketing, Sales, Dealer Network Development, or Customer Relationship Management.

SLIM/CIM or CMA certification is a plus.

Minimum of 5 years working experience in network management, sales, and business development within the automotive industry, with a solid understanding of the sector.

Proficiency in analyzing tools such as Advanced Excel, Power BI, or similar analytics tools.

Proven ability to build strong relationships with customers and stakeholders to identify and address their needs effectively.

Required skills to be successful

Excellent verbal and written communication skills, with the ability to interact with various customers and stakeholders.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Demonstrated ability to build strong relationships with customers and stakeholders to identify and address their needs effectively.

Strong analytical thinking, problem solving, resourcefulness and time management capabilities. Commitment to excellence and attention to detail.

Exceptional organizational skills.

Self-motivated and capable of working autonomously to meet objectives.

If you believe you're a good fit for the position described above, please send your CV to [email protected] within 14 days of this advertisement.

AMW world to you

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For more information of the vacancy, you may contact +94 76 209 1727/[email protected] Manager - Talent Acquisition.

An Al-Futtaim group company