Customer Coordinator / Data Entry Operators
Customer Service / Public Relations / Call Center
About the Employer
Job Description
Universal Labels
We're Hiring
We are a leading BOI company based in the suburbs of Colombo manufacturing and supplying printed labels, woven labels, and hang tags to reputed garment factories in Sri Lanka and overseas. We are on the lookout for a self-motivated individual to join our team for the below position.
Customer Coordinators/Data entry Operators
Key Responsibilities:
- Responding to customer inquiries and requests via telephone, email, in a timely fashion.
- Managing all inquiries, requests, resolutions, and follow-up tasks.
- Taking ownership of customers' inquiries and follow-up through to provide better service to the customer.
- Handling customer complaints brought to your attention.
Qualifications:
- Diploma, NVQ or equal qualification in business management/Marketing.
- Hands-on experience with computer applications such as ERP, Office package.
- Previous experience in a manufacturing environment will be an added advantage.
- Strong communication skills.
- Able to work under pressure to meet tight deadlines.
Send Your CV and Cover Letter To Email: [email protected]
Universal Labels (Pvt) Ltd. 131/1, Lake Road, Maharagama, Sri Lanka.
