Operation Analyst / Senior Operation Analyst - Patient Statement
IT - Software / DB / QA / Web / Graphics / GIS
About the Employer
Job Description
WE ARE LOOKING FOR HealthRecon CONNECT OPERATIONS ANALYST / SENIOR OPERATIONS ANALYST - PATIENT STATEMENT
- FULL-TIME
- DESIGNATION Operations Analyst/Senior Operations Analyst - Patient Statement
- LOCATION Sri Lanka
- WORK DAYS Monday to Friday
- SHIFT (SLST) 8.00 AM - 5.00 PM
- OTHER DETAILS US calendar applicable
Key Responsibilities Include:
- Daily statements to be carried out efficiently according to the daily production targets specified management.
- Generate 30 plus patient AR reports, analyze, and generate based on priority levels.
- Ensure statements generated to valid address to avoid returned mails.
- Ensure proper analysis being done before generating statements and internal gaps are identified eliminated and provide feedback to the respective stakeholders as appropriate.
- Assist patient customer services team for patient queries and provide necessary feedback within the TAT.
- Enforce company regulatory standards to ensure the area of responsibility is in compliance with HIPPA and ISO standards.
- Ensure QA reports are reviewed, fixed, and responded back to the QA teams within 24 hours.
- Ensure to responded back to all internal e-mails within the shift time.
- Daily and Weekly assigned reports to be shared within the given timelines.
- Ensure to update SOPs in a timely manner and according to the required level.
- Conduct random QA on a percentage decided by the management.
- Perform QA daily if allocated and ensure to share QA reports with the relevant personnel.
- Patient statement quality to be maintained at 98% accuracy or greater.
- Conduct training to newcomers on the job specific functions.
Qualifications/Criteria:
- Bachelor's degree in finance, Healthcare, Business, or related field.
- At least 2 years' experience in RCM Operations. Passion for solving problems.
- Ability to work with MS Office package.
- Good written and verbal communication skills. Ability to work under pressure. Tenacity.
How to Apply
Please visit our career portal at www.healthreconconnect.com/careers/, select the relevant vacancy and click on the 'Apply Now' button to apply. Your application would NOT be considered without a CV on file.
Please review the criteria and other information listed on this job advertisement thoroughly prior to applying.
Please pay specific attention to the workweek, shift details, and other features of the job.
All applications will be reviewed in the order in which they were received and only the candidates short-listed for the first round of interviews will be contacted due to the large volume of applications we receive. Thank you for understanding.
About Health Recon Connect
Health Recon Connect provides technology-enabled Revenue Cycle Management solutions to US healthcare providers. The company leverages over 30 years of deep domain expertise, machine learning, AI, cutting-edge analytics, and automated workflows that help improve cash flow, patient outcomes and enable peace of mind for their clients. At Health Recon Connect, day after day, we not only hold ourselves accountable for setting and maintaining high standards, but we also passionately strive for the highest achievement, customer delight and thrive on the challenge of high expectations and commitment to excel.
Health Recon was certified a Great Workplace by Great Place to Work in Sri Lanka for five consecutive years and was adjudged one of the 40 Best Workplaces in Sri Lanka in 2021. Health Recon is also a Signatory of the United Nations Global Compact.
Health Recon Connect is an Equal Opportunity Employer.
56, Dudley Senanayake Mawatha, Colombo 08, Sri Lanka.
+94 114 328 827 / 113 628 339 / 740 366 771 (WhatsApp Inquiries Only)
General Inquiries [email protected]
Career Related Inquiries: careers@health reconconnect.com
www.healthreconconnect.com
Best Workplaces Great Place Work. SRI LANKA 2021
