WE ARE HIRING!

Requirements:

Communication skills that allow you to inform, help and advise customers clearly and to liaise effectively with other professionals
Problem-solving skills
Confidence, patience, politeness, tact and diplomacy when dealing with difficult situations
Motivational skills and an ability to supervise and lead a team of customer service assistants
Creative thinking, to be able to come up with new ideas to improve customer service standards
An ability to work well under pressure
Organisational and planning skills to develop customer service policies

Accountabilities :

Review customer service conversations and service processes to ensure consistent service quality
Design training materials based on the needs of the customer service team to enhance customer service knowledge and check-in abilities
Ensure compliance with industry standards and regulations and take necessary measures to protect the privacy and security of our VIP customers

Send your resume to [email protected]

WONDER BRIDGE IT SOLUTION

Level 28, West Tower,

World Trade Center