Recovery Officer - Sales
Sales / Marketing / Business Development / Merchandising
About the Employer
Job Description
FARM
BE A PART
OF A WINNING TEAM!
Nelna FARM Whole Chid
Nelna is a diversified and rapidly expanding business venture specially leading in livestock and agriculture. All its products have established a reputation for quality and the company always strives for excellence by offering the best for consumers and employees in the organization.
RECOVERY OFFICER - SALES
- Debt Recovery
- Initiate contact with customers who have overdue accounts through phone calls, emails, and letters to negotiate payment terms and timelines.
- Payment Follow-Up
- Monitor accounts receivable aging reports to identify delinquent accounts and prioritize collection efforts accordingly. Follow up with customers to remind them of outstanding payments and resolve any payment discrepancies.
- Negotiation
- Negotiate payment plans and settlements with customers based on their financial situation and company policies. Collaborate with sales representatives to reach mutually beneficial agreements while preserving customer relationships.
- Documentation
- Maintain accurate records of all communications with customers, including payment commitments, promises to pay, and any disputes or issues encountered during the recovery process.
- Reporting
- Prepare regular reports on accounts receivable status, including aging analysis, collection trends, and recovery rates. Provide insights and recommendations to management on improving cash flow and reducing bad debt.
QUALIFICATIONS AND EXPERIENCE:
- G.C.E A/L with 3 passes and minimum 2 years' experience as a recovery officer or in a related position.
- Good communication skills in both English & Sinhala languages.
- Thorough knowledge in MS Office.
- Highly self-motivated.
- Male candidate can be applied and having a motorbike will be an added advantage. Interpersonal skills & problem-solving skills.
Please forward your comprehensive resume with a recent photograph along with the names and contact details of two non-related referees within 7 days of this advertisement. You are requested to mention the position applied for in the subject line of the email.
Send your CV to: [email protected]
No. 03/A, Hathduwa Estate,
Ranwala, Meethirigala.
