Job Description

CAROLINA BEACH RESORT CHILAW, SRI LANKA

WE ARE HIRING!

JOIN OUR TEAM!

FRONT OFFICE EXECUTIVE

RESPONSIBILITIES

  • Greet and assist visitors and clients in a professional manner
  • Manage phone calls and correspondence (emails, letters, packages)
  • Handle reservations, appointments, and scheduling
  • Maintain the front desk and reception area in an orderly fashion
  • Coordinate with internal departments to ensure smooth operations
  • Assist with administrative tasks such as filing, data entry, and document management
  • Address and resolve customer inquiries and complaints

REQUIREMENTS

  • Proven experience as a front office executive or in a similar role (Minimum 3 Years)
  • Proficiency in office management software
  • Strong communication and interpersonal skills
  • Excellent organizational and multitasking abilities
  • Customer service orientation
  • Attention to detail and problem-solving skills

Send your CV and portfolio to:

[email protected]

For more information, visit our web at

www.carolinabeachhotel.lk