Job Description
PickMe is the most successful local Tech Startup to date, funded by a consortium of local investors and IFC (a sister company of World Bank). As the front runner in the country's digital revolution, PickMe is shaping the future of mobility in Sri Lanka. Our technology is 100% homegrown, built by local engineering talent using world-class technology.
ACCOUNT MANAGER - PICKME FOOD / MARKET
- Responsibilities
- ⚫ Responsible for driving growth, merchant satisfaction, and retention among our key restaurant partners island-wide
- ⚫ Driving merchant acquisition strategy to increase the merchant portfolio
- ⚫ Responsible for overall business growth in the regions/areas
- ⚫ Building strategic partnerships with key merchants and corporate merchants
- ⚫ Own relationships with PickMe Food designated merchant/restaurant partners: developing, growing, and proactively supporting accounts. An 'all hands on' approach
- ⚫ Communicate the value of PickMe Food and its features to show ongoing Return on Investment (ROI) to our growing portfolio of restaurant partners.
- ⚫ Planing and executing customer promotion to support merchant growth and revenue
- ⚫ Provide operational guidance to restaurants to help them grow their business with PickMe Food and help restaurants understand the impact of their PickMe Food usage.
- ⚫ Utilize data-driven decision-making to identify growth and upsell opportunities and improve the performance of our growth efforts. Prioritize initiatives based on the highest potential impact.
- ⚫ Act as the ultimate point of escalation for the resolution of all restaurant issues.
- ⚫ Scale the account management function. Help design process, structure, and tools to effectively grow account management and bring learnings and best practices to all PickMe Food restaurant partners.
- ⚫ Ensure merchant hygiene is closely monitored to drive the best merchant experience. Ie Merchant timeouts, cancellations, prep times, ratings, etc
- Requirements
- ⚫ A real go getter, that can make a difference and sets their own pace
- ⚫ A Quick thinker who is able to think on their feet
- ⚫ Goal and target oriented individual who up for challengers
- ⚫ Someone who enjoys building and developing relationships with customers, with the ability to put yourself in the customers' shoes
- ⚫ Sound understanding of the on-demand food delivery business
- ⚫ Preferably with over 3+ years of work experience in sales and business development (Account management experience, ideally in food / hospitality / service will be a plus)
Email: [email protected]
Contact: 0114 507 518
Address: No 309, Highlevel Road, Colombo 6
PickMe
