Specialist - Enterprise Product & Solution Support
IT - Software / DB / QA / Web / Graphics / GIS
About the Employer
Job Description
Hutch is a subsidiary of Fortune Global 500 conglomerate CK Hutchison Holdings (CKHH), which operates in 52 countries employing over 300,000 people.
Telecom operations of CKHH spans UK, Ireland, Austria, Sweden, Denmark, Italy, Hong Kong, Macau, Indonesia, Sri Lanka and Vietnam.
With our expansion plan and to reach new heights in a dynamic and rapidly evolving industry, we are now looking for an experienced, committed, and self-motivated professional to join our IT team.
Specialist - Enterprise Product & Solution Support
Key Responsibilities:
- Enterprise products pre sales technical solution design, support and product demonstrations.
- Translation of enterprise client's business requirements into technical solutions.
- Manage solution deployment projects end to end.
- Post sales technical support and provide necessary details to maintain the issue rectification SLAs.
- Coordinate the 3rd party vendors for post-sale solution development and maintenance.
- Evaluate and analyze market and competitor enterprise products.
- Launch new products on time and coordinate with other internal and external stakeholders.
- Ability to negotiate for new product developments in technical and commercial aspects.
- Executing new product launches/improvements & post product launch activities adhering to processes outlines.
- Maintain revenue & product KPIs for solution business health monitoring.
Qualifications & Experience:
- IT Degree from a recognized university.
- Minimum 2 years of experience in enterprise product management.
- Knowledge of the Telecommunication domain would be an added advantage. High degree presentation and demonstration skills.
- Strong analytical and problem-solving skills and excellent customer management skills.
- Good interpersonal skills and willingness to learn about new technologies.
- Ability to work under pressure and must have a flexible approach towards work.
Email us:
or Apply via https://hutch.lk/careers within 7 days of this advertisement
HUTCHISON TELECOMMUNICATIONS LANKA (PVT) Ltd. No. 234, Galle Road, Colombo 04.
