Assistant Manager - Service Delivery - IT Department
IT - Software / DB / QA / Web / Graphics / GIS
About the Employer
Job Description
You should ideally;
Assistant Manager - Service Delivery
IT Department
- possess a degree or a full professional qualification in IT
- possess approximately 08 to 10 years' experience in IT in the domain of Banking & Finance
- possess a banking qualification would be an added advantage
- possess a thorough knowledge on commercial banking functions and software application products used in the banking industry
- possess good analytical and problem solving skills
- possess good communication and team working skills
- possess previous experience / specialization in Treasury will be an added advantage
You will be responsible for;
- ensuring all the internal customer inquiries made via phone or the "Issue Management System" are attended to on time and providing an appropriate solution
- maintaining high performing service support functions for IT applications
- ability to analyze issue logically and provide solution/work around
- able to handle multiple tasks simultaneously
As a bank, we are an equal opportunity employer, committed to promoting an inclusive and diverse environment. Recruitment to the Bank is based solely on merit and competency for the job role irrespective of other characteristics that make our employees unique.
Any form of canvassing is discouraged. Correspondence will only be with the short-listed candidates.
Please apply via e-mail by sending an updated CV or a DFCC Bank application form which could be downloaded from our website to [email protected] with the post applied for in the subject by 09 June 2024.
Chief Human Resource Officer, DFCC Bank PLC, 73/5, Galle Road, Colombo 03
