Customer Relationship Manager/Executive
Customer Service / Public Relations / Call Center
About the Employer
Job Description
CUSTOMER RELATIONSHIP MANAGER/EXECUTIVE
The position holder will be expected to ensure that He/She delivers the best and highest possible standards of service to its customers and contribute to the sales growth.
Job Responsibilities
- Build a strong Customer Base and consistent achievement of sales targets.
- Attract and retain a satisfied customer base by providing superior service.
- Attending to customer complaints, enquiries, and comments.
- Work closely with sales, marketing and customer service team and develop new ways to attract and retain customers.
- Coordinating with external parties (banks, cross promos, etc.) to increase direct and indirect sales
Personal Profile
- He/She should have a Degree or part qualification in Marketing or Professional qualification in CIM or SLIM or any other recognized Professional qualification.
- Minimum of 2 years' experience in a reputed company under same or similar capacity.
- Should be a proactive person with excellent leadership skills and ability to work under minimum supervision.
- Excellent analytical, planning, and problem-solving skills.
- Excellent interpersonal and communication skills and ability to speak in English is a must.
- Ability to envision innovative marketing approaches.
- Age below 35
Please apply within 14 days of this advertisement to the email [email protected] indicating the position applied for in the subject line of the email.
MANAGER - HUMAN RESOURCES HAMEEDIA STORES (PVT) LTD NO. 09, DHARMASHRAMA MW, BORUPANA,RATHMALANA.
since 1949
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