We are a luxurious Star-class Hotel in Kandy and invite Applications from suitably Qualified individuals to strengthen our team.

Responsibilities:

Manage event bookings, from initial inquiries to execution, ensuring seamless coordination and customer satisfaction.
Handle guest inquiries, feedback, and complaints promptly and professionally, striving to exceed expectations.
Train, mentor, and supervise staff to maintain high standards of service & professionalism.
Coordinate with the relevant departments to ensure the quality and consistency of the service.
Develop and implement strategies to maximize revenue and profitability while controlling costs.
Develop and implement strategic sales plans to achieve business goals and revenue.
Identify new business opportunities and market trends to expand the hotel's market reach.
Prepare and present sales reports, forecasts, and performance metrics to senior management.
Ensure high levels of customer satisfaction and address any client concerns promptly.

Qualifications:

Higher diploma or Bachelor's Degree in Hospitality Management/Business Management.
Minimum 5-10 years of experience in Banquet Management.
Fluency in English and computer literacy.
Excellent Communication and Interpersonal Skills, with the ability to interact effectively with Guests, Staff, and Vendors.
Ability to work flexible hours, including evenings, weekends, and holidays.
Applicant should be located near Kandy.

If you are confident that you have what it takes to join our team, please drop your updated CV to [email protected],

Assistant Manager - Human Resource

The Kandyan Arts Super Complex (Pvt) Ltd. No 833, Peradeniya Rd, Kandy

Royal Kandyan