Job Description
SENIOR TRAVEL EXECUTIVE
WE ARE SEEKING YOUNG & ENERGETIC INDIVIDUALS TO OUR CONTACT CENTRE
Who are interested in building their career in the Travel & Tourism sector, to join our team of professionals.
Your Key Responsibilities
- Assist, Advice and Attend to inquiries on all travel fares, follow-ups and close the sale.
- Executing of tickets, re-issuance, cancelations and processing refunds
- Co-operate and co-ordinate with internal teams to ensure smooth running of business operations. Reach the Revenue and Profit Targets
- Handle unforeseen problems and complaints professionally and methodically.
Few more requirements you to be on the shortlist
- IATA certificate Professional Qualification in Airline Ticketing & Reservation
- Good PR skills and must enjoy interacting with people
- Excellent telephone etiquettes, ability to communicate clearly and professionally Outstanding customer service skills
- Very good command of English and Sinhala. Tamil would be an added advantage
If you are someone who is passionate about Travel, who is getting inspired working in the travel sector, this opportunity is for you only. We are very much excited to receive your CV.
Please send it to [email protected]
