Assistant - Donor Correspondence Management
About the Employer
Job Description
World Vision is a Christian, relief, development and advocacy organization dedicated to working with children, families and communities to overcome poverty and injustice.
We work through our main sectors education, health and nutrition, water and sanitation, economic development and child protection - serving all people, regardless of religion, race, ethnicity or gender. Our work is always child-focused, participatory and community driven.
World Vision and has been in Sri Lanka since 1977 and currently serves in 28 locations in 13 Districts across the country through development programmes. In 2020 we directly impacted the lives of nearly 100,000 most vulnerable children and their families.
Job Profile
Assistant - Donor Correspondence Management
- Location: Colombo
The Assistant Donor Correspondence Management provides support to the overall national sponsorship operation to function smoothly. The position supports the Coordinator - Donor Correspondence Management to ensure vetting, systemizing and dispatching of Sponsors letters & gifts. This position will also provide support to the overall national operation in terms of monitoring, follow ups and field reviews to ensure compliance with Sponsorship Standards.
Major Responsibilities
- Facilitate the Sponsor - Child Engagement
- Process Sponsor Letters, Sponsor Electronic Letters, Gifts & Birthday Bounce Cards received at National Office
- Facilitate quality and timely communication between sponsors and Registered Children for all Sponsor Child Engagement features.
- Maintain required records and/or tracking sheets.
- Facilitate capacity building trainings on sponsorship standards, correspondence, business processes, manuals and policies
- Be involved in field visits and engage with AP teams, child and communities.
- Keep track of all external translators.
Required qualifications, experience & competencies
- At least 2 years' experience in World Vision or similar agencies is an advantage.
- A Higher Diploma (A study course exceeding 6 months or more) in Administration, Management or any relevant stream of studies
- Strong computer skills including, Word, Excel and PowerPoint.
- Good interpersonal skill and cross-cultural sensitivity, abilities to work as a team.
- Creative and able to apply innovative thinking.
- Effective written and oral communication
- Ability to Read, Write and speak in English, Sinhala and Tamil (Should be a trilingual)
Only shortlisted candidates will be notified.
Email to: [email protected] (Please mention the designation on the subject and the salary expectation on the email body)
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