Job Description
The Role:
The Client Care & Relationship Coordinator will be responsible for building and maintaining relationships with doctors, patients, and healthcare partners in Sri Lanka. The role involves promoting our hospital's services, coordinating patient referrals, and ensuring a smooth experience for patients seeking treatment in Singapore.
Key Responsibilities:
- Build and maintain strong relationships with doctors, clinics, and healthcare professionals.
- Promote our hospital's services to healthcare providers and patients.
- Support patients throughout their healthcare journey.
- Coordinate with hospital teams in Singapore to ensure smooth patient care.
- Organize doctor meetings, awareness programs, seminars, and promotional events.
- Be the main contact person for patient inquiries from Sri Lanka.
- Identify opportunities to increase patient referrals and strengthen partnerships.
Qualifications:
- G.C.E. A/L or equivalent qualification.
- School leavers who are interested in marketing and the healthcare sector are encouraged to apply.
- Good communication skills in English and Sinhala. Tamil will be an added advantage.
- Friendly personality with good interpersonal and relationship-building skills.
- Willingness to travel and meet doctors and healthcare professionals.
- Previous experience in the healthcare sector will be an added qualification, but is not mandatory.
What We Offer:
- Hands-on experience with Mount Elizabeth Hospital Sri Lanka operations.
- Exposure to healthcare events, medical forums, and corporate programmes.
- Training in event coordination, digital design, and video editing.
- Friendly and supportive work environment.
- Career growth opportunities within the organization.
If you believe you are a good fit for this role, please send your CV with non-related refere to;
accounts@parkwaysrilanka.com