Executive | Junior Executive - Customer Relations

Customer Service / Public Relations / Call Center

About the Employer

Job Description

Executive/Junior Executive - Customer Relations

Acquest is hiring driven & self-motivated professionals.

As Sri Lanka's leading real estate solutions provider, we are growing rapidly and are looking to expand our team of talented individuals who share our passion. We invite you to be a part of this rewarding journey, where a fulfilling career await the right candidates.

Key Responsibilities:

  • Communicate with clients via phone, email, and in person to handle inquiries about properties and services.
  • Manage and resolve client concerns quickly and professionally.
  • Build and maintain strong relationships with clients to ensure customer satisfaction and loyalty.
  • Coordinate with the sales and operations teams to provide a smooth customer experience.
  • Keep accurate records of customer interactions, feedback, and property inquiries.
  • Provide clients with updated information on property listings, prices, and promotions.

Requirements:

  • School leavers or candidates with 1-2 years of experience in customer service or a similar role.
  • Strong English communication skills (spoken & written).
  • Friendly, polite, and confident in speaking with customers.
  • Basic computer skills (MS Office, email, etc.).
  • Ability to multitask and work under pressure.
  • A positive attitude and willingness to learn.

If you believe you meet the above criteria and would like to be part of our dynamic and passionate team, please send your resume to careers@acquest.lk

Sri Lanka's Premier Real Estate Services Provider

Tel: 0765 66 67 94
Acquest Private Limited.
Access Tower II, Level 16, 278/4,
Union Place, Colombo 2, Sri Lanka
www.acquest.lk