Job Description
We are Hiring!
Join our team
Customer Care Hindi Calling Agent
Speak Hindi. Connect Better. Deliver Excellent Service!
Attractive Salary Package + Duty Meal Provided
Job Details
- Job Type: Full-time Employment
- Location: Colombo / Dehiwala
- Experience: Minimum 1 year in relevant field
- Benefit: Duty meal provided
Your Role
- Handle customer calls professionally in Hindi.
- Assist customers with their questions and requirements.
- Make outbound and inbound calls when required.
- Build positive relationships with customers.
- Follow up with customers and provide timely assistance.
- Maintain accurate customer records and call details.
- Coordinate with the relevant teams to resolve customer concerns.
What We’re Looking For
- Fluent in Hindi (Speaking) – Mandatory.
- Minimum 1 year of experience in Customer Care, Call Center, Sales, Telecalling or related field.
- Good communication and interpersonal skills.
- Basic to advanced computer knowledge.
- Proficiency in WhatsApp, MS Office, email and related applications.
- Positive attitude, confidence and a customer-friendly approach.
- Ability to work independently and as part of a team.
Why Join Us?
- Attractive Salary Package
- Friendly & Supportive Work Environment
- Duty Meal Provided
- Opportunities to grow and excel with us
How to Apply
Ready to make a difference? Apply now! We’d love to hear from you.
Email: hrlanka@pdainfotech.com
WhatsApp us: 0721865010
Resides near Dehiwala area candidates will be given more preference. Please apply only if you meet the above requirements.
We look forward to having you on our team! Great People, Great Service, Better Together!