Job Description
Position
Assistant Manager / Supervisor – Showroom Operations
Company
Wasana Mobile Holdings (Pvt) Ltd
Location
Kurunegala
Company Profile
Wasana Mobile Holdings (Pvt) Ltd is a Sri Lankan retail business operating a modern showroom with multiple product sections, especially mobile phones, accessories, and other consumer products. The company is committed to customer satisfaction, efficient operations, and quality service.
Job Description
We are looking for a dynamic, responsible, and result-oriented Assistant Manager / Supervisor to oversee the day-to-day business operations of our showroom. The ideal candidate should have strong leadership, operational management, inventory control, and customer service skills to ensure smooth and efficient showroom operations.
Key Duties & Responsibilities
- Daily Business Operations
- Supervise and manage day-to-day showroom operations.
- Ensure proper opening, operating, and closing procedures.
- Monitor daily sales, billing, and business performance.
- Ensure coordination among all showroom departments.
- Implement management instructions, company policies, and procedures.
- Inventory & Stock Management
- Monitor inventory, stock availability, and product movements.
- Ensure proper handling and safeguarding of products.
- Monitor GRN procedures, transfers, returns, and exchanges.
- Conduct stock verifications and report discrepancies.
- Track IMEI numbers and serial numbers.
- Minimize stock losses, damages, and irregularities.
- Staff Management & Supervision
- Supervise, guide, and monitor showroom employees.
- Allocate duties according to skills.
- Monitor attendance, punctuality, grooming, and performance.
- Ensure adequate staff coverage.
- Identify performance issues and recommend improvements.
- Sales & Customer Service
- Monitor daily, weekly, and monthly sales targets.
- Ensure high levels of customer satisfaction and service quality.
- Resolve customer complaints.
- Maintain professional appearance and conduct.
- Cash, Billing & Operational Control
- Monitor cashier operations, billing, and daily cash handling.
- Ensure accurate cash management, receipts, and banking.
- Reconcile cash with daily sales reports.
- Prepare and submit daily operational reports.
- Reporting & Management Coordination
- Prepare and report on daily business activities and stock-related matters.
- Identify operational weaknesses and recommend improvements.
- Ensure compliance with company rules, procedures, and internal controls.
Qualifications & Requirements
- Minimum 3–5 years of experience in showroom operations, retail management, or a supervisory role.
- Experience in mobile phone retail, electronics, or consumer goods will be an added advantage.
- Good knowledge of inventory management, stock control, and sales operations.
- Strong leadership, communication, and team management skills.
- Good computer literacy and experience in POS / inventory management systems.
- Ability to work under pressure and handle multiple operational responsibilities.
- Should be target-oriented, responsible, and trustworthy.
Apply / How to Apply
If you are a dynamic, responsible, commercially minded, and ready to grow with a fast-moving retail business, we invite you to apply for this exciting opportunity.
Email Address: careers.wasana@gmail.com
WhatsApp: 0777950725
Location: Kurunegala
Apply Now