Job Description
WE ARE HIRING
RESTAURANT & BOUTIQUE HOTEL MANAGER
THE ARCHIVES, GALLE FORT
A beautiful setting gets noticed. How we make people feel is what brings them back. The Archives brings together a distinctive restaurant and bar with four thoughtfully appointed boutique rooms in Galle Fort. Created from the owners’ passion for hospitality, our ambition is to deliver an experience defined by genuine kindness, generosity and thoughtful attention to detail. With the season approaching, we are looking for an experienced, hands-on Resident Manager to strengthen our team, refine our service and help the property fulfil its potential. We are looking to fill this position immediately.
The role
- Our restaurant is at the heart of the operation, complemented by personal, attentive hospitality for our in-house guests.
- You will lead the entire property, working closely with actively involved owners. You should be equally comfortable hosting guests, guiding a wine selection, inspecting a room before arrival and showing a team member how to improve their service.
- Your immediate priority will be to prepare a confident, well-trained team for the season, with clear responsibilities and consistent standards across the restaurant, bar and accommodation.
Who we are looking for
- A proven leadership record in luxury hospitality, with a strong food and beverage background and substantial restaurant operations experience.
- Excellent service standards, practical wine knowledge and a natural ability to make guests feel welcome and understood.
- The judgement to anticipate needs, handle concerns gracefully and recognise when to engage or give guests space.
- A demonstrated ability to train, motivate and hold a team accountable, with consistent follow-through.
- Operational discipline across staffing, housekeeping, maintenance, stock, costs and performance.
- Clear spoken and written English, professional presence and composure under pressure.
How you will lead
- This is a role for someone who leads visibly and participates in the work. You will demonstrate standards personally, implement SOPs and develop people who can deliver confidently without constant supervision.
- You will take time to understand the owners’ vision, recognise what already works and introduce improvements with purpose and care. We value sound judgement, honest communication and action that produces lasting results.
- Your success will be reflected in the details of the property, the confidence of your team, the experience of our guests and the performance of the business.
How to apply
Email your CV to robert@ideahublk.com with the subject line 'Resident Manager | The Archives.' Include the following in the body of your email:
- Your response to the question below, within 300-500 words.
- Your expected monthly take-home salary in LKR, clearly stating whether this includes or excludes service charge and incentives.
- Your notice period or earliest available starting date.
A question from the owners
A guest leaves The Archives saying the food was good and the place beautiful, but for what we paid, we expected to feel more looked after. You have no extra budget and cannot add staff. What would you pay attention to first, and what would you want your team to do differently?
Write as you would speak to us. We are interested in what you notice, what you prioritise and how you think. Applications must include the requested details and your response to be considered.