Job Description
JOB VACANCY – RESTAURANT MANAGER
LOCATION: ELLA | DEPARTMENT: ADMINISTRATION
Responsible for the smooth daily operation of the restaurant and bar, leading the team, controlling costs, maintaining service and hygiene standards, and ensuring an excellent guest experience while meeting sales and profitability targets.
WHAT YOU’LL DO:
- Oversee daily restaurant and bar operations, ensuring service, quality, and brand standards are consistently met.
- Manage and control food, beverage, and bar inventory, minimizing wastage and maintaining target cost percentages.
- Lead, train, schedule, and motivate the service and bar teams to deliver excellent guest experiences.
- Ensure accurate cash handling, POS usage, daily sales reporting, and financial accountability.
- Maintain high standards of hygiene, safety, and regulatory compliance at all times.
- Handle guest feedback and complaints professionally, resolving issues and building repeat patronage.
- Coordinate with suppliers and head office on ordering, pricing, promotions, and operational reporting.
- Drive sales through upselling, service excellence, and effective execution of menus and promotions.
WHO WE’RE LOOKING FOR:
- End-to-end understanding of restaurant + bar operations.
- Ability to run SOPs consistently (opening/closing, service flow, hygiene).
- Strong inventory control (food, bar, perishables, wastage control).
- Experience with POS systems, daily reports, and stock variance tracking.
- Scheduling & roster management to optimize labor cost.
PEOPLE LEADERSHIP & CULTURE :
- Proven ability to lead, motivate, and retain staff.
- Coaching mindset: training juniors, developing supervisors.
- Fair but firm approach to discipline and performance management.
- Ability to build an ownership culture in the team.
- Conflict resolution (staff-staff, staff-guest).
SERVICE & GUEST EXPERIENCE :
- Deep understanding of hospitality service standards.
- Reads the room: knows when to step in during peak service.
- Handles complaints calmly and turns issues into loyalty moments.
- Builds regulars and community around the venue.
- Strong attention to detail (cleanliness, ambience, music, lighting, vibe).
How to Apply
Please e-mail your CV with a recent photograph and two non-related referees to careers@kirikopi.com with the subject line “KK-Restaurant Manager”.
Only shortlisted candidates will be contacted for an interview.
VELLA
No. 76/1, Flower Road, Colombo 07 | www.vellaglobal.com