Sales & Marketing Manager | Reservation Executive

Sales / Marketing / Business Development / Merchandising

About the Employer

Job Description

We Are Hiring!

Our client, managing leading hotel in Haputhale, Kandy & Kalpitiya seeks the service of the following positions.

Sales & Marketing Manager

Drive growth • Create opportunities • Build lasting relationships

  • Develop and implement sales and marketing strategies to achieve revenue targets.
  • Identify and pursue new business opportunities (corporate, MICE, leisure and group business).
  • Maintain relationships with travel agents, tour operators and key clients.
  • Promote hotel services and packages through various channels (online and offline).
  • Prepare reports on sales performance and market trends.

Requirements & Qualifications

  • Minimum 2-4 years' experience in a similar role in a hotel/resort.
  • Strong knowledge of the hotel industry and sales & marketing techniques.
  • Excellent communication, negotiation and presentation skills.
  • Ability to build and maintain client relationships.
  • Results-driven with good leadership and organizational skills.

Reservation Executive

  • Manage and handle all reservation operations (phone, email, online and walk-ins).
  • Ensure accurate room availability and booking confirmations.
  • Coordinate with Front Office, Housekeeping and other departments for smooth guest arrivals.
  • Handle guest inquiries and special requests professionally.
  • Maintain records and achieve room revenue targets.

Requirements & Qualifications

  • Minimum 2-4 years' experience in a similar role in a hotel/resort.
  • Good knowledge of hotel reservation systems and online platforms.
  • Excellent communication and interpersonal skills.
  • Strong organizational and problem-solving skills.
  • Ability to work under pressure and manage multiple tasks.

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