Job Description
INSURANCE ASSISTANT - MOTOR UNDERWRITING FOR FINANCIAL BUSINESS (HEAD OFFICE)
Sri Lanka Insurance General is backed by decades of industry expertise and the country's most experienced insurance sector technical knowledge base. Join a team of highly qualified and most experienced professionals in the country to experience unparalleled opportunities for career growth and personal development opportunities with a performance-driven culture.
DUTIES & RESPONSIBILITIES
- Prepare and submit quotations and renewal notices within prescribed timelines to ensure uninterrupted servicing of leasing accounts.
- Ensure timely issuance of all underwriting documentation, including policies, endorsements, invoices, certificates, cover notes, debit notes, VAT invoices, and applicable tax advisories.
- Initiate and follow up on policy servicing requests, including reinstatements, agency changes, and refunds.
- Handle customer, Sales, and internal stakeholder inquiries and complaints promptly and professionally.
- Participate in system development and testing activities, ensuring accuracy and timely completion of assigned tasks.
- Ensure full compliance with AML regulations, regulatory requirements, and internal policies.
- Support cover-up duties and other operational requirements when necessary.
- Contribute to process improvements in customer care, underwriting, and claims.
- Maintain high service quality standards to uphold the company's professional image and goodwill.
- Perform any other duties assigned by the Manager/Superior or Management in line with business requirements.
QUALIFICATIONS & PRE-REQUISITES
- Passed G.C.E A/L with 03 Main Subjects in one sitting (excluding General English & Optional Subjects) AND Passed G.C.E O/L with Credit passes for Mathematics, English, Sinhala/Tamil (within two sittings).
- Knowledge of motor insurance and underwriting processes will be an advantage.
- Good communication and interpersonal skills, with the ability to handle customers and internal stakeholders professionally.
- Strong attention to detail, organizational, and time-management skills.
- Age should be below 30 years.
If you meet the above qualifications and experience, please email your CV along with the names of two non-related referees to jobs@srilankainsurance.com within 7 days of this advertisement. Kindly mention the post applied for in the subject line of your email.