Job Description

Junior Reservations Executive

PERMANENT | FULL TIME | COLOMBO, SRI LANKA

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever. More than 35 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries.

As a Junior Reservations Executive, you’ll work closely with our Reservations Manager to coordinate accommodation, transport and activity bookings across our Sri Lanka trips. From confirming reservations to answering booking queries, you’ll help ensure everything is ready for our trips to run smoothly. You’ll collaborate with local suppliers, monitor booking requests and cancellations, and ensure every reservation is recorded and budgeted correctly. When booking challenges arise, you’ll work with the Reservations team to find solutions while maintaining excellent standards. Whether it’s securing a last-minute hotel room, coordinating transport arrangements or following up on a supplier confirmation, you’ll directly contribute to creating meaningful memories for our customers!

This is a full-time permanent position based in our office in Colombo, Sri Lanka. Some flexibility in work hours is expected due to the operational nature of the role.

Some of the experience you’ll bring with you may include:

• 1-2 years’ experience within the travel industry or DMC.
• Hands-on experience in a reservations, travel operations or similar role, with an understanding of availability, allotments and reservation processes.
• Good communication skills in English and local languages.
• Strong proficiency in Microsoft Office (particularly Word, Excel and Outlook).
• Great organisational skills and attention to detail.
• Ability to collaborate, coordinate and build positive relationships with local suppliers.

What it’s like working for Intrepid:

Our people reflect the diversity of our customers & the communities we visit. Our global team is made up of 58 nationalities across 46 countries, & Intrepid recognises that diversity makes us a stronger business so we encourage applications from people of all backgrounds!

Work Perks

• Flexible work options such as work from home & work from anywhere 4 weeks a year!
• Experience Intrepid with a FREE trip every year, plus an extra week of leave to enjoy it!
• E-learning & professional development, with diverse global career opportunities.
• Access to an Employee Assistance Program, a 24/7 service that offers counselling
• Support causes important to you with 20 hours of volunteer leave each year.

All applications must be submitted through our website above. Apply Here

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