Deputy Manager - Motor Claims

Banking / Insurance / Financial Services

About the Employer

Job Description

We're Hiring!

Deputy Manager – Motor Claims

Colombo (Head Office)

MBSL Insurance is looking for a results-driven Motor Claims professional to lead claims operations and turn claims data into insight that drives reserving, leakage control and profitability.

What you’ll do

  • Manage motor claims with timely reserves and settlements
  • Strengthen claims controls and prevent leakage
  • Analyse claims data (frequency, severity, loss ratios, ageing) and prepare MIS reports for senior management
  • Monitor reserve adequacy, spot fraud indicators and recommend cost-saving actions
  • Build dashboards and KPIs; provide insights to support underwriting and pricing
  • Coordinate with reinsurers, legal teams, investigators and service providers
  • Resolve customer complaints and boost team productivity

What we’re looking for

  • Diploma in a relevant field (a degree or insurance qualification is an advantage)
  • Around 10 years’ motor claims experience in insurance
  • Proven claims data analysis and reporting skills, with strong Excel (Power BI is an advantage)
  • Strong analytical and presentation skills
  • Ability to work independently, manage multiple deadlines and handle multiple stakeholders

Join our team

Make an impact. Grow with us.

How to apply

Send your CV with two non-related referees to careers@mbslinsurance.lk within 7 days. Only shortlisted candidates will be notified. Canvassing will lead to immediate disqualification.

Apply within 7 DAYS