Job Description
VACANCY
Executive - Life Claims Operations
HUNGRY TO SUCCEED IN A GREAT PLACE TO WORK?
We are on the lookout for the best of the best, the one's that can help us in our journey to success. So, if you have what it takes to be part of a fast-paced environment and a dynamic team send us your CV to [email protected]
Please mention the position along with the preferred location in the email subject line.
JOB PROFILE
- Process and assess life insurance claims in compliance with company policies and regulatory requirements.
- Coordinate with policyholders, medical providers, and internal stakeholders to gather and verify claim-related information.
- Review medical and supporting documents to determine claim eligibility and validity.
- Maintain accurate claims records and ensure timely resolution within service standards.
- Provide professional and efficient support in handling customer inquiries and claim-related concerns.
ELIGIBILITY CRITERIA
- Minimum 5 years of experience in the insurance industry or a medical/nursing-related field.
- Strong communication and interpersonal skills with a customer-focused approach.
- Professional insurance qualifications (Diploma/Certificate) will be an added advantage.
Softlogic Life is the only company to be listed under Forbes Asia's 200 best companies under $1Bn in 2019 & the youngest brand in history to have won Brand of the Year twice in a row at the EFFIE Awards (2019 & 2021).