Job Description
We are looking for you..!
RamadaColombo, operated under Wyndham Hotels Group which dominates the hospitality industry across the world, holds a strong reputation for their signature hospitality and personalized guest experiences offered to both local and international travelers in its journey with a skilled and passionate workforce.
FRONT OFFICE
Duty Manager
Key Responsibilities:
- Oversee daily operations of the Front Office Department.
- Ensure exceptional guest service and satisfaction.
- Manage and support front office staff, including training and development.
- Handle guest inquiries, requests, and concerns in a professional manner.
- Monitor and maintain high levels of cleanliness and organization in the lobby and reception areas.
- Collaborate with other departments to ensure seamless guest experiences.
- Assist in developing and implementing departmental policies and procedures.
Prerequisites:
- Minimum 1-3 years of experience in a managerial role in a star-class hotel.
- Strong leadership, communication, and interpersonal skills.
- Extensive knowledge of hotel operations and front office procedures.
- Proficiency in hotel management software.
- Ability to multitask and work in a fast-paced environment.
- Excellent problem-solving abilities and a proactive approach to guest satisfaction.
- Must be below 50 years of age.
An attractive remuneration package together with excellent prospects for career enhancement within the Hotel and Brand awaits you.
Email your updated CV to careers@ramadacolombo.com on or before 02nd November, 2026