Executive - Guest Services

Hotel / Hospitality / Tourism / Leisure

About the Employer

Job Description

Executive - Guest Services

Transcend Drive (Pvt) Ltd is Sri Lanka’s premier luxury travel and transport partner of international and local five-star hotels in Colombo.

We are looking for dynamic candidates to fill the position of Executive - Guest Services.

Requirements

  • Minimum 2-3 years of experience in Guest Services, Front Office, Hospitality, Tourism, Travel, or a similar customer-facing role.
  • Excellent spoken and written English.
  • Strong interpersonal and communication skills.
  • Pleasant personality with a professional appearance and positive attitude.
  • Computer literacy (Proficiency in MS Excel, MS Word, Outlook etc.).
  • Excellent customer-service and problem-solving skills.
  • Ability to work under pressure and handle multiple tasks.
  • Good knowledge of Sri Lanka's tourism destinations will be an added advantage.
  • Experience working with five-star hotels or luxury travel services will be an advantage.
  • Willingness to work on shifts, weekends, and public holidays when required.

What We Offer

Attractive remuneration package and other benefits.

You will be assigned a front-line job at a five star hotel in Colombo.

Refer our website for our partner hotels.

How to Apply

Interested candidates are invited to send your CV to careers@transcenddrive.com.

Please include Executive - Guest Services in the subject line.