Job Description
EXECUTIVE/ JUNIOR EXECUTIVE - OPERATIONS
Responsibilities :
- Coordinate and monitor day-to-day operational activities to ensure smooth business operations.
- Handle customer inquiries and provide timely support, follow-ups, and updates.
- Coordinate with sales, technical, finance, and other internal teams to ensure efficient service delivery.
- Assist the sales team with quotations, proposals, presentations, and other pre-sales documentation.
- Understand customer requirements and coordinate with relevant teams to provide suitable solutions.
- Follow up on customer requests, pending orders, and service-related matters while maintaining accurate operational records and reports.
- Monitor ongoing tasks, support process improvements, and perform other operational and administrative duties assigned by management.
Requirements :
- Diploma or professional qualification in Business Management or a related field is an added advantage.
- Experience in operations, customer service, or sales coordination is preferred.
- Good communication, coordination, and organizational skills.
- Basic knowledge of MS Office applications.
- Ability to work independently and as part of a team.
Please mention the position you are applying in the subject line, and send your resume to careers@cba.lk
Phone: 0117 845 200
193, Hill Street, Dehiwala
www.cba.lk