Senior Executive | Executive - Non - Motor Claims

Banking / Insurance / Financial Services

About the Employer

Job Description

MBSL Insurance Company Limited (MBSL)

MBSL Insurance Company Limited (MBSL) is a subsidiary of Merchant Bank of Sri Lanka & Finance PLC which is subsidiary of Bank of Ceylon, the largest state bank in Sri Lanka. MBSL, powered by its parent company is now geared to mark an unprecedented success in its journey of insurance with a strong dedicated team to assure all stakeholders an unparalleled reputation in reach of highest expectations.

At present, the Company is in a rapid expansion process. To steer our expanding operation, we are in search of suitable candidates with proven track records for the following position. You are invited to witness the success story of MBSL and drive the company to greater heights. If you feel that you are the ideal candidate, join hands with us!

SENIOR EXECUTIVE / EXECUTIVE - NON-MOTOR CLAIMS

We are currently seeking a highly skilled and motivated individual to join our team as Senior Executive / Executive - Non Motor Claims. The successful candidate will play a key role in managing and overseeing non-motor claims processes, ensuring efficiency, accuracy, and customer satisfaction.

Key Responsibilities:

  • Handle and oversee non-motor claims from initiation to settlement, ensuring adherence to company policies and regulatory requirements.
  • Review and assess claim documentation, investigating claims thoroughly to determine coverage and liability.
  • Collaborate with internal departments and external stakeholders to facilitate the claims process and resolve complex issues.
  • Provide guidance and support to claims team members, fostering a collaborative and productive work environment.
  • Analyze claims data and trends to identify areas for process improvement and cost reduction.
  • Maintain accurate records and documentation of claims activities, ensuring compliance with company standards.

Qualifications & Experience:

  • Minimum of five years of experience in non-motor claims handling, preferably in the insurance industry.
  • Full or partly qualified CII (Chartered Insurance Institute) certification is an added advantage.
  • Strong leadership qualities with the ability to motivate and inspire team members.
  • Excellent interpersonal and communication skills, with the ability to interact effectively with customers and stakeholders.
  • Analytical mindset with the ability to interpret data and make informed decisions.
  • Demonstrated integrity, professionalism, and ethical conduct.
  • Proactive attitude with a commitment to continuous learning and development.
  • Strong problem-solving skills with the ability to think critically and creatively.
  • Resilient and adaptable, with the ability to thrive under pressure and manage multiple priorities effectively.

Location: Colombo (Head Office)

Attractive remuneration packages with other fringe benefits will be offered to right candidates who meet the Qualification, Experience and other assessment factors.

Suitable candidates are requested to send CVs stating two non-related referees by email careers@mbslinsurance.lk or to below mention postal address by post within 10 days of this advertisement.

Only shortlisted candidates will be notified.

Contact Information:

Human Resource Department
MBSL Insurance Company Limited
No. 519, T. B. Jayah Mawatha, Colombo 10
Web: www.mbslinsurance.lk