Job Description
The Postcard Hotel
The Postcard Hotel is a collection of intimate luxury hotels hidden in holiday destinations across India and the world. Our hotels recall an era when holidays were sun-kissed and still, where the days were spent idling and flipping through old magazines against the backdrop of charming, quiet neighbourhoods. In that spirit, The Postcard Hotel combines luxury with simplicity, helping you retreat to a life you’ve always wanted - simple, un-hurried and filled with rich, little discoveries.
Join Our Team
SRI LANKA
Open positions: Assistant Manager - Operations
DUTIES AND RESPONSIBILITIES
- Managing staff: Supervising, hiring, training, and motivating staff to ensure smooth and efficient operations.
- Ensuring compliance: Ensuring compliance with safety and regulatory standards, and company rules and regulations.
- Monitoring performance & Providing feedback: Monitoring staff performance and addressing areas for improvement along with providing feedback to staff on their daily performance.
- Handling guest satisfaction: Handling guest satisfaction to ensure them a memorable experience out of their stay.
- Handling financial management: Managing financial aspects, staff management, strategic planning and administrative duties including staff training, report making and inventory & logistics.
QUALIFICATION AND EXPERIENCE
- Education: Bachelor’s degree in hospitality management or a related field.
- Experience: Young and result-oriented candidates with a minimum of 5 years of proven experience in hotel operations and preferably in 5-star luxury resorts.