Job Description

FOOD & BEVERAGE SERVICE COORDINATOR

Who We Are..

SriLankan Catering Limited the award-winning exclusive Airline Caterer in Sri Lanka counts over four decades of experience in delighting the passengers of most of the world’s finest airlines.

We take great pride in being among the best in the industry resulting in a meal service that discerning travellers may find in the experience availed at a five-star restaurant than in an aircraft cabin.

SriLankan Catering Limited is a fully owned subsidiary of SriLankan Airlines Ltd. and a state-owned enterprise having its catering operations in Bandaranaike International Airport Colombo (BIA), Mattala Rajapaksa International Airport (MRIA) and Colombo International Airport Ratmalana (CIAR) is also engaged in operating Airport Restaurants, Transit hotels, Industrial Laundry, while being the catering arm of VIP and Presidential Lounges and Business Class lounges located at the above airports.

SriLankan Catering Limited is an active member of International Flight Catering Association (IFCA) and International In-flight Food Services Association (IFSA).

The Person We Are Looking For..

We are looking for an energetic, enthusiastic, self-motivated person of good character with professional qualifications, ethics and with outstanding communication skills for the post of Food & Beverage Service Coordinator. The successful candidate will report to Manager- Airport Restaurant, Lounges & Transit Hotel of the company and be responsible for tasks optimizing the productivity of the company.

KEY RESPONSIBILITIES INCLUDE:

• Handle VIP/VVIP movements and Special Events / Functions.
• Ensure breakages are kept to a minimum at Lounges and maintain records.
• Report immediately if any irregularities are observed.
• Assist the Divisional Manager to set up standards regarding Customer Service.
• Ensure that wastage is kept to a minimum on the lounges.
• Carry out / follow-up routine matters on all orders to ensure that deliveries are made according to the schedule and specifications.
• Train and develop outsourced staff / subordinates and make the duty roster of outsourced staff.
• Monitor cleaning aspects of Lounges, Villa Pod, and Restaurant.
• Look into female staff grooming and handle their grievances.
• Ensure Guest comments are obtained from each shift, look into those feedbacks / complaints and provide recommendations.
• Responsible for achieving the financial targets given to the Division by the Management.

PROFESSIONAL QUALIFICATIONS AND EXPERIENCE REQUIRED:

• 06 years’ or more experience in relevant field.
• Diploma in Food & Beverage from a recognized University / Hotel School.
• Credit Passes for English and Mathematics for G.C.E. (O/L) and G.C.E. (A/L) qualification.
• Knowledge on Food & Beverage/ISO Standards.
• High Level of IT Literacy including sound knowledge in MS Office, Excel & PowerPoint.
• Excellent writing and oral communication skills, problem solving skills & analytical skills.
• Sound planning and organizing skills coupled with a methodical approach to work.

If you are confident that you have the above required skills and experience for the job, please e-mail your resume to careers@srilankancatering.com including 2 non-related referees or send by post indicating the position applied for on the top left-hand corner of the envelope to below address within 10 days from the date of this advertisement.

Human Resources & Administration Manager
SriLankan Catering Limited
PO: Box: 07
Airline Centre, Bandaranaike International Airport
Katunayake.

Please visit us on www.srilankancatering.com/careers for more details.

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