Job Description

Job Profile

• Serve as the primary point of contact for key accounts.
• Understand clients' business needs and challenges, offering tailored solutions.
• Identify and pursue opportunities for upselling and cross-selling within existing accounts.
• Monitor and ensure high levels of customer satisfaction and retention.
• Coordinate with other departments to ensure client needs are met and expectations are managed.

Personal Profile

• Degree or a related professional qualification.
• More than 2 years of experience in Corporate Sales and Key Account Management preferably in the Retail Industry.
• Strong communication and negotiation skills.
• Flexible to travel as required to meet with clients.
• Highly organized with strong attention to detail.
• Ability to build and maintain strong client relationships.
• Ability to work effectively both independently and as part of a team.

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