Job Description
PickMe is the most successful local Tech Startup to date, funded by a consortium of local investors and IFC (a sister company of World Bank). As the front runner in the country’s digital revolution, PickMe is shaping the future of mobility in Sri Lanka. Our technology is 100% homegrown, built by local engineering talent using world-class technology.
Key Account Manager - Corporate Sales
Key Responsibilities:
- Build and maintain strong, long-lasting client relationships by understanding their business needs and providing exceptional service.
- Identify opportunities to grow accounts through upselling and cross-selling PickMe Corporate Sales solutions, with a strong focus on business growth as a key performance indicator (KPI).
- Develop and maintain strategic partnerships with key stakeholders and businesses to enhance service offerings and market reach.
- Monitor and analyze account performance metrics to ensure client satisfaction and identify areas for improvement.
- Address and resolve any issues or concerns that clients may have promptly and professionally.
- Assist in developing and implementing strategic account plans to drive business growth and achieve revenue targets.
- Work closely with internal teams, including sales, marketing, and product development, to ensure a seamless client experience.
- Prepare and present regular reports on account performance, client feedback, and market trends.
Qualifications:
- 1-2 years of experience in account management, sales, or customer success, preferably within the tech or transportation industry.
- Bachelor’s degree in Business, Marketing, or a related field.
- Excellent communication, negotiation, and interpersonal skills. Ability to build rapport with clients and internal stakeholders.
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
- A customer-centric mindset with a passion for delivering exceptional service.
- Adaptability: Ability to thrive in a fast-paced and dynamic environment.
- Proficiency in CRM software and other business management tools.
For inquiries, contact: careers@pickme.lk
Phone: 0760106099
Address: No 309, Highlevel Road, Colombo 6