Job Description
WE ARE HIRING
OREL IT is a global technology company that pushes the boundaries of cutting-edge software development, AI, data science, cloud computing, IT outsourcing, and UI/UX. We inspire the next generation by redefining knowledge delivery and skill enhancement. As Sri Lanka’s largest IT employer, OREL IT is dedicated to shaping tomorrow’s technology landscape.
SUBJECT MATTER EXPERT
RESPONSIBILITIES
- Work in hand with external clients and internal stakeholders to excel in project initiations, implementations, and execution in terms of new/old/ongoing project deployment.
- Clear project doubts to internal stakeholders, should be able to accelerate to the client, any doubt that he/she is unable to give feedback.
- Make sure tools in use functions well in accordance with the project’s requirements. (tag check, MWM, PT are examples, other SMEs on their own area of work)
- Make sure the work received are workable and up to the expected level in passing to production.
- New Projects Kick-off is an integral part of the job.
- Should make sure to get the required approvals from clients where external project implementation prerequisites exist.
- Make sure Instruction across all leagues are passed on time, and implemented on time. Needs regular follow up and unexpected audit on process standards pre-defined to make sure everything runs in same standards at any given point of time.
- Performs other related duties as required.
- Adhering to all the company’s rules and regulations.
REQUIREMENTS
- Bachelor’s degree or equivalent from a recognized university in Business Management or IT.
- 2+ years of experience in the KPO/BPO sector or in the field of customer service will be an added advantage.
- Strong Communication skills in English.
- Experience in JIRA/Redmine will be an added advantage.
By submitting your application, you agree that your CV and any other personal information provided will be stored securely in our system for a period of six months. This retention period allows us to consider you for current and future opportunities. If you agree to this retention period, please submit your application.
Please indicate the position in the subject line of the email.
Forward your CV with names and contact details of two non-related referees to - careers@orelit.com
We will correspond only with the shortlisted applicants.
“OREL IT is an Equal Opportunity Employer.”
www.orelit.com | careers@orelit.com | +94 114 701 701
Orel IT (PVT) LTD, No.34, Old Road, Nawinna, Maharagama.