Job Description
KEY RESPONSIBILITIES
- Booking and Issuance: Handle flight bookings, ticket issuance, re-issuance, and cancellations for domestic and international routes.
- Customer Service: Provide exceptional customer support, addressing inquiries and resolving issues related to ticketing and travel.
- Fare Calculation: Calculate and offer the best available fares, ensuring cost-effective travel options for clients.
- Travel Documentation: Ensure all travel documents, including visas and insurance, are accurate and up-to-date.
- Coordination: Liaise with airlines and customers to ensure seamless travel arrangements.
QUALIFICATIONS
- Experience: Minimum of 1 year in air ticketing or a similar role.
- Education: IATA Diploma or Degree in Travel & Tourism or related field is preferred.
- Skills:
- Proficiency in GDS systems (Amadeus, Sabre, Galileo, etc.)
- Excellent communication skills, attention to detail, and the ability to work under pressure.
- Languages: Fluency in English; additional languages are a plus.
WHY JOIN US?
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A friendly and supportive work environment.
- Travel discounts and perks.
Position Details
- Position: Air Ticketing Executive
- Location: Kurunegala, Colombo, Kandy, Nuwaraeliya
- Type: Full-Time
How to Apply:
Send your resume and a cover letter to hr@travellers.lk with the subject line "Air Ticketing Executive Application."