Job Description

WE'RE HIRING!

IT OPERATIONS ENGINEER

WHAT WE’RE LOOKING FOR:

• Minimum 2+ years of experience in IT operations, system administration, or IT support.
• Hands-on experience with Microsoft 365, Active Directory, VPNs, and Windows/Linux environments.
• Strong proficiency in ITSM platforms (ServiceNow, JIRA, Zendesk, Freshservice, or similar).
• Proven ability to meet and exceed SLAs and KPIs related to incident resolution, service availability, and IT support efficiency.
• Knowledge on backup, disaster recovery, and IT compliance best practices.
• Basic exposure to cloud computing (Azure, AWS) and virtualization (VMware, Hyper-V).

APPLY NOW

www.muvecolombo.com

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