Job Description
JOIN THE LEADERSHIP FORCE OF A MOBILITY GIANT!
CHIEF BRANCH MANAGER
MULTIPLE KEY BRANCHES
Toyota Lanka, a fully owned subsidiary of Toyota Tsusho Corporation (Japan), stands as the sole authorized distributor of Toyota vehicles in Sri Lanka. Renowned for its unwavering commitment to quality, innovation, and customer excellence, the company continues to lead in the island's automotive landscape. As we expand our footprint, we are seeking visionary leaders to accelerate branch performance and spearhead strategic market growth across our key regions.
We are seeking dynamic, result-driven professionals with the vision, agility, and “samurai spirit” to lead our 35 branches (Sales, Service & Spare Parts) in today’s challenging business climate.
We’re looking for
- Bachelor's Degree in Business Management, Automotive Engineering, or a related discipline. MBA or professional qualifications (SLIM/CIM) would be an advantage.
- Minimum 5 years of progressive experience in managing multi-functional automotive operations.
- Proven track record in market analysis, dealer network expansion, and branch turnaround strategies.
- Strong leadership, people management, and coaching skills with the ability to handle diverse teams.
- Strategic thinker with financial acumen, cost control capabilities, and deep commercial awareness.
- Demonstrates agility, innovation, and out-of-the-box thinking in adapting to new market realities.
- Excellent interpersonal and communication skills in English and Sinhala.
- IT literate - proficiency in Microsoft Office and experience in ERP/CRM systems is essential.
- Ability to thrive under pressure, handle complexity, and meet deadlines with precision.
What you’ll do
- Lead all aspects of branch operations – from strategic planning to hands-on execution across Sales, Service, and Spare Parts.
- Drive top-line growth by implementing innovative market development initiatives tailored to branch-specific needs.
- Achieve and surpass performance targets including revenue, customer satisfaction, cost efficiency, and service excellence.
- Conduct regular branch performance analysis and initiate corrective actions to ensure continuous improvement.
- Collaborate with head office and marketing teams to roll out impactful regional campaigns and dealer engagement programs.
- Oversee inventory and stock turnover to ensure optimum availability and minimal waste.
- Champion customer-centricity by creating a service culture that exceeds expectations.
- Mentor, develop, and discipline cross-functional teams to maximize productivity and accountability.
- Ensure compliance with company policy, financial protocols, and safety standards.
- Utilize ERP/CRM systems and Microsoft Office tools for effective operations, planning, and reporting.
- Manage high-pressure scenarios with composure and deliver results against demanding timelines.
- Ability to work in any part of the country or geographic area.
This is more than a job. It’s a mission to transform operations, uplift teams, and energize markets. If you’re a strategist, a motivator, and an executor with an entrepreneurial mindset, and if you aspire to grow with one of the world’s most admired multinational automotive brands – then we want to hear from you.
How to apply:
The selection process will be the Assessment center methodology assisted with human tests batteries. Email your detailed CV with a recent photo and two non-related references to dilshard_mohammed@toyota.lk, indicating “Chief Branch Manager” in the subject line within 7 days of this advertisement. Only shortlisted candidates will be contacted.
START STRONG, START WITH TOYOTA!
Toyota Lanka (Private) Limited
Toyota Plaza (HQ), No. 337, Negombo Road, Wattala
www.toyota.lk