Job Description
FREIGHT OPERATIONS MANAGER
KTS FREIGHT FORWARDERS (PVT) LTD is a leading logistic solution provider in Sri Lanka boasting a robust clientele both internationally and locally. With a 25 years experience in the business, our dynamic team continues to expand and this is your chance to become a part of this exceptional team to learn, experience and work in a highly driven environment in ever evolving logistic industry.
WHAT WE’RE LOOKING FOR
An experienced logistics professional who is ready to take ownership of our freight operations. The ideal candidate has a solid background in international shipping (air and/or sea), freight forwarding, and customer management. If you are passionate about building systems, developing teams, and delivering results—this is your opportunity.
RESPONSIBILITIES
- Oversee and manage end-to-end freight operations (air & sea)
- Develop relationships with global freight agents, carriers, and customs authorities
- Set up internal SOPs and ensure compliance with international logistics regulations
- Work closely with the senior management to align freight services with overall business goals
- Build and manage a high-performance freight operations team
- Drive customer acquisition and retention through excellent service delivery
- Optimize cost, time, and resource efficiency in freight movement
REQUIREMENTS
- 5–10 years of hands-on experience in freight forwarding and international logistics
- Strong knowledge of shipping documentation, INCOTERMS, HS codes, and customs procedures
- Existing relationships with freight networks and shipping lines is a strong plus
- Proven leadership and team management skills
- Excellent communication and negotiation abilities
- Experience with freight management software and systems
WHAT WE OFFER
- Opportunity to lead a new vertical within an established logistics company
- Competitive salary and performance-based incentives
- Supportive leadership and career growth prospects
- A dynamic work environment with autonomy and responsibility
Please mention the position name in the subject line of the e-mail.
Should you possess the above qualification and experience to take up the challenge, please forward your resume with contact details of 2 non-related referees to admin@ktsnet.org or email it to the address given below within 15 days of this advertisement.
The Directors - HR & Administration
K.T.S. FREIGHT FORWARDERS (PVT) LTD
No 109, Yeluwana Place, Baseline Road, Colombo 09.
E-mail: admin@ktsnet.org
Web: ktslogistics.com