Job Description
RECEPTIONIST / FRONT OFFICE EXECUTIVE
eMarketingEye is an internationally acclaimed digital marketing agency based in Sri Lanka, working with over 1200 clients across 45+ countries. We specialise in providing digital marketing solutions to the travel & hospitality industry, offering a wide range of services from website design and development to performance-driven search marketing, SEO, social media campaigns and web analytics solutions.
Responsibilities
- Greet and welcome clients, visitors, and guests with a warm, courteous, and professional demeanour, ensuring a positive first impression of the company.
- Manage the main telephone line by handling all incoming calls promptly and appropriately.
- Coordinate with team members to assist in organising internal and external meetings, including scheduling, preparing meeting rooms, arranging refreshments, and sorting out parking as required.
- Liaise with service providers to ensure that office premises remain clean, organised, and presentable at all times.
- Handle all mail and courier activities, including receiving, sorting, and distributing incoming and outgoing correspondence, packages, and deliveries.
- Manage the procurement and inventory of office supplies and essentials, such as stationery, pantry items, and first aid materials, ensuring timely replenishment and maintaining optimal stock levels.
- Support the HR team with organising events, assisting in the recruitment process, and facilitating new employee onboarding and other general administrative tasks as required.
- Maintain and regularly update databases, ensuring accuracy, confidentiality, and ease of access to necessary information.
Benefits
- Above industry average remuneration and benefits.
- Modern and flexible working environment.
- Health insurance and life insurance.
- Convenient office shuttle service for daily commute.
Characteristics
- Common sense with the right attitude and empathy.
- Sound ethics, morals, and judgment.
- Ability to work with minimal supervision.
- A team player with excellent interpersonal skills.
- Organised and efficient multitasker.
Requirements
- 1+ years of work experience in a similar role.
- Higher Diploma / Degree in Customer Relations / Office Administration or a similar qualification.
- A pleasant personality and excellent interpersonal skills.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office applications.
- Be organised and able to multitask.
- Prior experience in administration / customer service-related areas would be an advantage.
If you have the required qualifications and experience in line with our requirements, we would like to hear from you. Please email your complete CV to future@emarketingeye.com stating the job code EMEHRR in the subject line.