Job Description

MANAGER

HUMAN RESOURCES (FEMALE)

(COLOMBO)

FOR OUR CLIENT!

KEY RESPONSIBILITIES

• Lead the full HR lifecycle: recruitment, onboarding, performance management, engagement, and exits
• Administer and oversee HRIS systems and monthly payroll (EPF/ETF/gratuity/statutory reporting)
• Drive talent acquisition for voice, non-voice, risk, and data analytics teams
• Ensure compliance with Sri Lankan labour laws and client-side HR protocols (e.g., AML/CFT screening)
• Handle grievances, disciplinary actions, and build a positive and inclusive work culture
• Report on HR analytics: turnover, attendance, KPI adherence, and training effectiveness

CANDIDATE PROFILE

• A Degree in HRM or Business Admin; CIPM / PQHRM / MBA in HR is a strong advantage
• 5+ years of HR experience, with 2+ years at managerial level in a BPO/ITES/FinTech environment
• Hands-on experience in HRIS & payroll processing
• Proven track record in high-volume talent acquisition
• Strong knowledge of Sri Lankan labor law and HR compliance practices
• Excellent communication in English and Sinhala (Tamil/Hindi is a plus)
• High ethics, resilience, and ability to lead with both empathy and authority

0704 444 061

0112 869 264

www.rmdsl.com

APPLY NOW

sourcing@rmdsl.com

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