Job Description
Be a Moment Maker
Join our world of opportunities
We’re looking for dynamic and driven individuals who want to be part of a great team, learn and grow and most importantly, be a part of an exciting journey at the first Radisson in Colombo!
Radisson Colombo is part of an award-winning international hotel group that believes in growing and empowering talent. If you’ve got what it takes to always say “Yes I can!” then you’re halfway there! Our service philosophy ensures that we always deliver the best guest experience and create Memorable Moments for every guest. If you want to be a part of something great, then Radisson Colombo is where you want to be!
Assistant Manager Front Office
Job Profile
- Monitor lobby operations and proactively engage with guests to ensure a warm and welcoming atmosphere.
- Ensure smooth operation of the front office department, maintaining high standards of guest service and adhering to company policies. Ensure accurate maintenance of guest profiles and preferences in the Property Management System (PMS).
- Lead and collaborate with the team to maximize guest satisfaction by promptly addressing inquiries and resolving issues.
- Support the implementation of front office strategies and objectives, taking ownership of designated areas and deputizing for the Head of Department as needed.
- Foster a culture of growth, development, and performance among team members while promoting company values.
- Collaborate with the Head of Department to control costs, manage inventory, and achieve productivity and performance targets.
- Drive the Radisson Rewards program and ensure all targets are achieved.
- Build and maintain effective relationships with internal and external stakeholders, ensuring timely and professional communication.
- Ensure departmental compliance with brand standards and that all team members consistently adhere to these guidelines.
Candidate Profile
- Professional appearance and demeanor with multitasking ability.
- Fluent Written and Spoken English.
- 2-3 years experience in similar capacity.
- Flexibility working hours including holidays and weekends.
- Age below 35.
To apply please forward a detailed curriculum vitae mentioning the position you are applying for as the subject of the e-mail, with two contactable work referees and telephone number to careers.colombo@radisson.com OR Radisson Colombo, Sri Lanka, No.38, Clifford Place, Colombo04, no later than 5.00p.m. Friday 04th July 2025.
Only applications that meet the selection criteria will be shortlisted for an interview.