Trainee Hardware Support Assistant

IT - Hardware / Networks / Systems

About the Employer

Job Description

We are Hiring

We are looking for a highly motivated Accountant to manage and oversee financial operations with a focus on branch accounts, cash operations, and internal controls. The selected candidate will play a key role in maintaining financial discipline, supporting the implementation of IFRS 17, and ensuring compliance with regulatory and internal control frameworks across branches and the Head Office.

Trainee Hardware Support Assistant

Key Responsibilities

  • Assist in installation, configuration, and upgrading of desktops, laptops, printers, and other IT equipment
  • Provide first-level troubleshooting for hardware, peripheral and basic network issues
  • Support operating system installation and basic software setup
  • Replace or repair faulty hardware components under supervision
  • Perform routine preventive maintenance of IT equipment
  • Assist in LAN cabling, patching, and basic network device setup
  • Maintain hardware inventory and update asset records
  • Coordinate with vendors for warranty claims and repairs
  • Support IT team during system upgrades and infrastructure projects

Qualifications – Trainee Hardware Support Assistant

  • G.C.E. Ordinary Level (O/L) or Advanced Level (A/L) qualification
  • Diploma in IT, Computer Hardware, Networking, or a related field (NVQ or equivalent is an added advantage)
  • Basic knowledge of computer hardware components (desktops, laptops, printers, peripherals)
  • Basic understanding of operating systems (Windows) and common software applications
  • Willingness to learn troubleshooting, installation, and maintenance of hardware
  • Good communication and interpersonal skills
  • Ability to work as part of a team and follow instructions
  • Positive attitude with strong willingness to learn and develop technical skills

The right candidate will be offered an attractive remuneration packages and if you are the right one, forward your resume to careers.life@cooplife.lk

COOPLIFE INSURANCE LIMITED

No. 455, Galle Road, Colombo 03.

www.cooplifelk