Job Description

WE ARE HIRING

CUSTOMER RELATIONSHIPS OFFICER

SWISSTEK Aluminium

WHO WE ARE

At SWISSTEK, Innovation, Sustainability, and uncompromising quality are at the core of everything we do. We deliver premium building solutions, including high-performance tile adhesives, grouts, waterproofing systems, advanced aluminium solutions, and world-class fixing, finishing, and beautification products. Backed by a growing international footprint, we are shaping the future of the built environment.

ABOUT THIS ROLE

As a Customer Relationship Assistant – Projects, you will play a key role in supporting project coordination and maintaining strong client relationships. You will be responsible for communicating with clients, assisting in project-related activities, and collaborating with cross-functional teams to ensure smooth project execution. This role also involves handling administrative tasks, preparing regular status reports, and ensuring timely updates across stakeholders. Strong organizational skills, effective communication, and the ability to manage multiple tasks efficiently are essential to succeed in this role.

KEY RESPONSIBILITIES

• Processing sales orders and arrange on time deliveries.
• Maintain regular communication with field staff and customers.
• Collaborate closely with cross functional teams.
• Handle Administrative tasks.
• Prepare and present regular status reports.

Join SWISSTEK and be a part of our success story!

Corporate Office

118 A Nawala Road Narahenpita Colombo 05

Factory

Swisstek Ceylon PLC Balummahara, Imbulgoda

Swisstek Aluminium 76/7, Pahala Dompe

QUALIFICATIONS

• Having 1-2 years' experience in sales, customer service will be preferred.
• Maintain regular communication with clients.
• Assist in coordinating project-related activities.
• Having successfully completed the A/L examination / Obtained a Diploma in business management would be an added advantage.
• Strong verbal and written communication skills.
• Knowledge of SAP systems can be an added advantage.
• Prepare and present regular status reports - Proficiency in Microsoft Office tools, reports.
• Excellent organizational and multitasking abilities.

HOW TO APPLY

If you meet the above requirements and are eager to contribute to a growing organization, please send your resume to: careers@swisstekaluminium.com

www.swisstekceylon.com

www.swisstekaluminium.com

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