Job Description
WE'RE HIRING!
Customer Relations Officer
Job Profile
- Efficiently manage incoming calls, ensuring they are handled promptly and professionally.
- Greet and welcome visitors, customers, and guests courteously, providing information about the company's services and facilities.
- Attend to the needs of walk-in customers and guests, addressing inquiries and providing assistance.
- Provide administrative support to the HR department, assisting in the completion of HR-related documents and activities.
- Generate reports and information as requested by management.
Candidate Profile
- Completed GCE A/L.
- Excellent communication and interpersonal skills.
- Proven experience as a Customer Relations Officer or in a similar role, with a minimum of 1 year of experience preferred.
- Strong customer service orientation.
Freight Links International (Pvt) Ltd
Level 107, Access Towers - 1, No. 278, Union Place, Colombo 02
Tel: 011 2 302 402
Send your CV to hr@freight-links.com