Job Description

Hiring Alert

Bell Desk Associate Cum Driver

Uga is a distinguished luxury boutique hotel chain, offering an exquisite collection of properties across Sri Lanka. Our portfolio includes Uga Ulaga lla in Anuradhapura, Uga Jungle Beach in Trincomalee, The Bay in Pasikuda and Uga Chena Huts in Yala. Additionally, our luxury villas including Uga Hallowella in Hatton, Uga Prava in Tangalle and Uga Riva in Negombo offer unparalleled exclusivity and indulgence. At Uga, we blend the natural beauty of Sri Lanka with the finest hospitality.

Embark on an enriching journey with Uga, where authenticity meets excellence in hospitality. We are looking for an experienced and passionate individual to join us as Bell Desk Associate Cum Driver in Uga Jungle Beach, Trincomalee. This hands-on role involves supporting Front Office team in delivering exceptional guest service while ensuring operational efficiency.

You will play a key role in supporting daily front office operations, delivering a seamless and welcoming experience for every guest, ensuring all services and procedures uphold the highest standards of professionalism, efficiency, and a commitment to exceptional guest experiences. From front desk operations to seamless guest experiences, your expertise will help us maintain and enhance the guest reception and service standards that create unforgettable guest experiences.

Ideal Profile We Are Looking For:

• 1-2 years of experience in a similar role in a luxury hotel or in a boutique hotel.
• Ability to speak in English in a clear and concise manner.
• Must have a strong customer service mindset to ensure guest satisfaction.
• Should be a team player with positive attitude.
• Should possess a valid driving license.
• Willingness to work a flexible schedule, including various shifts.

At Uga, every space tells our guests a story and your expertise will help us maintain and enhance the guest reception and service standards that create unforgettable guest experiences. If you are confident that you possess the right skills, knowledge, and the passion, please forward your resume to hr-jb@ugaresorts.com. Please mention “Bell Desk Associate Cum Driver” in the subject line of the email. If you are among the initial shortlisted candidates, you will receive a request from our Talent Acquisition Team to schedule an initial Introductory call.

Our Website: www.ugaresorts.com

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