Job Description

Executive- Customer Service (Ja - ela)

We create and nurture innovative spaces that gives our customers more than what is expected and we exist to see them live life to their fullest. John Keells Properties leads the charge on the property development and real estate sector in Sri Lanka, with a significant portfolio of real estate in Colombo and the suburbs.

The Property Sector of John Keells Group requires the services of an Executive – Customer Service to gear itself to service its diversified Property Development Projects in Colombo equipped with modern technology and state of the art design.

Job Profile

• Work closely with the Sales & Engineering team to ensure that customers are up to date with regards to the Project.
• Managing the customization process in compliance with the set customization guidelines.
• Attending to customer queries and requests and managing the customer relationship.
• Arranging site visits based on requirement.
• Inspection of apartments prior to handover.

Personal Profile

• Part or Fully qualified with a Degree/ Professional Qualification in a relevant field.
• A minimum of 1-year prior experience in a similar capacity.
• Excellent communication skills.

If you are confident that you possess the above requirements, please send your CV to hr.jkp@keells.com with the position applied for as the subject line.

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