Job Description
Remote Customer Service and Sales Executive
Urgent Recruitment - Immediate Start
Package - Rs 75000 per month
Outsource2Backoffice is a business process outsourcing (BPO) firm specializing in cost-effective, scalable operational solutions, operates in Australia, USA, and Canada. We are looking for a full time staff to support our growing Customer Service and Sales team.
Duties and Responsibilities
- Respond to Customer Service and Sales related phone and emails inquiries.
- Promoting cleaning services and providing quotes over the phone and via email.
- Converting leads in to Sales consistently.
- Organising customer bookings with cleaning crews.
- Processing customer payments using online payment portal.
- Prepare invoices and issue Sales receipts for the payments using Accounting Software.
- Accurately update Daily MS Excel reporting and CRM system.
- Effectively and efficiently handle customer complaints and provide solutions to customers.
Skills and Requirement.
- Must have a minimum of 1 year of previous experience in a BPO environment dealing with foreign customers over the phone.
- Suitable for someone who is Sales and results-oriented and enjoys talking to customers.
- Candidate must possess outstanding proficiency in Spoken and Written English.
- Suitable for an energetic, talkative, and cheerful team player.
- Ability to work from home independently. Must have access to a Computer, Mobile phone, and reliable internet connection.
- Must be Comfortable to work Australian business hours. (Five days a week from 3.30 am to 12.30 pm in SL time)
How to apply - Send your resume to - outsource2backoffice@gmail.com or WhatsApp to - +94703615861