Job Description
Join the World of Hayleys - Sri Lanka's largest and most diversified conglomerate spanning 17 diverse sectors of industry-leading businesses and brands. Our legacy is a story of resilience and pioneering spirit, built on generations of inspired people innovating the way we live and work. As part of our team, you will fuel the growth of our leading businesses and create value across our stakeholders, communities and planet, helping us strive towards our vision to be Sri Lanka's corporate inspiration.
Hayleys Retail Holdings Limited
Marking a significant milestone in the evolution of the Hayleys Group, Hayleys Retail Holdings represents our entry into Sri Lanka's large-format supermarket sector. As we establish an expansive network of supermarkets across the island, we aspire to build a value-driven retail ecosystem that delivers quality, trust, and exceptional service to households, leveraging the strength and integrity of one of the nation's most respected corporates.
Quality Assurance Manager (Direct Imports & Private Label)
Key Responsibilities:
- Oversee supplier quality management to ensure compliance with company and regulatory standards
- Manage product testing, inspections, and quality evaluations across imported and private label products
- Conduct and review sensory evaluations to ensure product consistency and quality
- Ensure packaging and labelling compliance with applicable regulations and guidelines
- Perform risk assessments and lead issue resolution for quality-related concerns
- Maintain quality documentation, reporting, and audit records
- Manage customer complaints and implement corrective and preventive actions
- Collaborate with suppliers, internal teams, and external stakeholders to drive quality improvements
- Ensure adherence to government regulations, gazette notifications, and compliance requirements
- Support continuous improvement initiatives to enhance quality standards and processes
Candidate Profile:
- Bachelor’s degree in Food Science, Quality Management, Supply Chain, or a related field
- 5+ years of experience in quality assurance, preferably in FMCG, imports, or private label environments
- Strong knowledge of quality standards, regulatory requirements, and compliance processes
- Experience in supplier quality management and conducting audits
- Familiarity with product testing, inspection processes, and sensory evaluation techniques
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder management abilities
- Ability to manage multiple priorities and work cross-functionally
- Proficiency in Microsoft Office (especially Excel and reporting tools)
- High attention to detail and a strong commitment to quality excellence
If you think you have what it takes to be successful in this challenging role please click on Apply Now. An attractive remuneration is on offer for the right candidate.