Job Description
Key Responsibilities
- Answer incoming In-Villa Dining calls in a professional, courteous, and timely manner.
- Take guest food and beverage orders accurately and enter them into the POS system.
- Provide detailed information on menu items, daily specials, promotions, and dietary options.
- Recommend menu items, beverages, and wine pairings to enhance the guest experience and maximize revenue.
- Coordinate with the kitchen and service team to ensure timely preparation and delivery of orders.
- Maintain accurate records of guest preferences and special dietary requirements.
- Ensure billing is accurate and processed according to resort procedures.
- Maintain effective communication with all departments to ensure smooth operations.
- Follow resort policies, HACCP standards, and health and safety procedures.
Requirements
- Minimum 1-2 years of experience in a similar role.
- Female candidates preferred.
- Excellent communication skills in English, both written and spoken.
- Strong telephone etiquette with a warm, friendly, and professional manner.
- Good knowledge of food and beverage service, including basic wine knowledge and menu recommendations.
- POS and Microsoft Office applications.
- Familiarity with POS systems and Microsoft Office applications.
Application Details
Only shortlisted candidates will be contacted.
Interested applicants are invited to submit their CV along with relevant certificates to: [email protected]
Deadline: 25th August 2026
