Job Description
Trillium Hotels - Colombo 07 -
Trillium is a leader in luxury real estate, creating exquisite living spaces, offices, and hotels in prime locations. Our expert team ensures designs that deliver unmatched comfort and elegance, crafting properties that embody an exclusive lifestyle.
Front Office Executive
Role Overview
Serve as the first point of contact for guests by providing a warm welcome, managing front office operations, and ensuring a smooth and professional guest experience from check-in to check-out.
Responsibilities
- Welcome guests and handle check-ins and check-outs efficiently.
- Manage reservations and respond to guest inquiries.
- Answer telephone calls and direct them appropriately.
- Maintain accurate guest records and process payments.
- Provide excellent customer service and resolve guest concerns professionally.
Qualifications
- At least 5 years of experience in a similar role.
- Experience using Taurus PMS is an added advantage.
- Good communication and interpersonal skills.
- Basic computer knowledge and proficiency in Microsoft Office.
- Well-groomed, organized, and customer-focused.
We expect candidates to be able to join immediately.
All-inclusive remuneration package of LKR 100,000 (inclusive of service charge) with accommodation provided.
WhatsApp your CV to: +94 77 744 9443
Forward CVs to [email protected]
Please mention the Job Title you are applying for in the Subject of the email
