Job Description
Join us.
EFL is a leader in global supply chain solutions, offering end-to-end logistics across a network of 100+ offices in 39 countries. From freight forwarding to cutting-edge supply chain management, our services are powered by innovative digital technology. As we continue to expand, we’re seeking motivated individuals to join our team and drive the future of logistics.
Executive - Global Shared Services
Location: HQ - Colombo, Sri Lanka
Key Responsibilities:
- Coordinate with internal stakeholders, overseas offices, agents, and customers to ensure smooth shipment execution and operational efficiency
- Process and monitor shipment pre-alerts, ensuring all required information is complete, accurate, and routed to the relevant teams on time
- Create and maintain shipment jobs in CargoWise in accordance with customer requirements, SOPs, and company guidelines
- Update and manage shipment documentation, including Master Bills of Lading (MBLs), House Bills of Lading (HBLs), invoices, and supporting documents
- Perform Accounts Receivable (AR) and Accounts Payable (AP) activities, including cost posting, invoicing, and job financial management
- Provide operational support through the CargoWise platform, ensuring data accuracy and timely issue resolution
- Prepare and submit regulatory filings, including ACI, AMS, ISF, eManifest, and other customs-related declarations as required
- Liaise with customers, overseas agents, carriers, and internal teams to resolve operational queries and provide shipment updates
- Ensure compliance with company SOPs, customer requirements, and international trade regulations
- Maintain high standards of data accuracy, service quality, and operational excellence while meeting established KPIs and service level agreements (SLAs)
Qualifications:
- Partially or fully completed Bachelor's Degree in Business Administration, Logistics, Supply Chain Management, or a related field
- 3-4 years of experience in freight forwarding, logistics, supply chain operations, or a related field
- Strong analytical skills with exceptional attention to detail and accuracy
- Excellent written and verbal communication skills
- Strong organizational and time management abilities
- Ability to work effectively in a fast-paced, deadline-driven environment
- Proficiency in Microsoft Office applications (Excel, Word, Outlook)
- Prior experience in freight forwarding, logistics operations, or handling CargoWise will be a distinct advantage
- A proactive attitude with the ability to work independently as well as collaboratively within a team
- Ability to work on a rotational shift basis, including day shifts, night shifts, weekends, and public holidays, based on operational requirements
Apply now:
Send your résumé to [email protected] with the contact details of two non-related referees within 7 days of this advertisement. Please mention the position applied for in the subject line of your email.
Disclaimer: We may collect, process, and store your personal data as part of the employment process. This may include, but is not limited to, your contact information, employment history, payroll details, performance records, and other data required for managing your employment, including payroll, benefits, and compliance with legal obligations. Your personal data will be treated with confidentiality and protected in accordance with the Personal Data Protection Act No. 9 of 2022 of Sri Lanka. You have the right to access, correct, or request the deletion of your personal data subject to applicable laws.
